Gail Matthey is the Customer Success Manager at Udemy for Business in Asia Pacific. She has 20+ years’ experience in the Learning and Development industry with her most recent role working with QLD Health where she spent three years working in Organisation Development. Prior to this she worked at Skillsoft across the Asia Pacific region enabling customers to develop their capability development strategies, frameworks and initiatives as well as providing strategic leadership, specialist advice and support to key stakeholders. As a sought-after leader in the Learning and Development space, her breadth of experience enables her to analyse and identify information to determine the future demands of the organisation and then implement workforce planning, employee engagement, capability development and performance management that is orientated to addressing these needs.